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Multivendor Computing, formerly known as Tplc, is a thriving division of ICL. It is a major supplier to the UK market of PC equipment from Fujitsu, Compaq, SUN, Toshiba and many others. It specialises in creating close relationships with the procurement departments of large corporates. In 1995 Multivendor Computing embarked upon on a project to network themselves to their customers. The resulting system was Ecx which provided for much closer integration between the internal systems and processes of both customers and Multivendor Computing. Over the ensuing years Ecx has grown and prospered. Its customer users have reduced costs and gained in convenience and efficiency. Multivendor Computing has also expanded and won new customers as a result. This presentation describes the Ecx system, its achievements and its lessons.About Dick Emery:
Dick joined ICL immediately after graduating from Cambridge University. He spent the first half of his career in technical roles associated with sales and major customers. He became a national authority on operating systems and contributed managerially and technically to the early life of the ICL 2900 Series mainframes. Dick then moved through sales management into marketing. He first rose to the position of Marketing Manager for ICL Mainframes world-wide. He then took marketing responsibility for ICL's systems integration capability and in particular the OPENframework methodology. He also worked within related areas such as Open Systems and Intranets. He is currently responsible for creating and maintaining ICL's corporate strategy for electronic commerce. He represents ICL's electronic commerce viewpoint on a variety of trade and government activities as well as advising customers on their electronic commerce strategies.
September 1999
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